Impartiality Statement


It is the policy of 'Quality Assessment Lia' to operate its business in accordance with the guidance principles of impartiality, competence, responsibility, openness, confidentiality and responsiveness. QAL Certification  views the safeguarding of impartiality as paramount in maintaining confidence in QAL activities. QAL senior management has established and promoted an impartiality policy with associated objectives on which QAL certification service will be based. 

A relationship that threatens QAL's impartiality can be based upon ownership, governance, 
personnel, shared resources, finances, contracts, marketing and payment of a sales commission or other inducement for the referral of new clients etc.  

QAL's top management are committed to impartiality in its management system certification 
activities, and has appointed an independent Impartiality Committee.

All Directors of QAL, staff and sub-contractors are required to complete and sign the 
Compliance with Conflict of Interest Policy. 

In any event representation of a balance of interests shall be such that no single interest will be allowed to predominate at any convening thereof.  

The Impartiality Committee safeguards the impartiality of QAL with duties and responsibilities that include;
- Assisting in developing policies relating to impartiality of QAL's certification activities
- Counteracting any tendency to allow commercial or other considerations to prevent the 
consistent, objective provision of certification activities
- Advising on matters affecting confidence in certification, including openness and public 
- Conducting a review, at least annually, of the impartiality of the audit, certification and QAL
decision making processes

The Impartiality Committee has ultimate authority for matters relating to QAL impartiality and to maintaining integrity of the certification process.


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